Scoring breakdown: Each of the 7 days has an Email section (4 pts) and Phone section (4 pts) = 56 pts each, 56 pts total across both. Culture Shop = 8 pts. Texting Follow-Up = 8 pts. Total: 100 pts.
90–100: Best in Class
70–89: Needs Assistance
<70: Training Needed
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Import a previously exported audit or full batch export
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Vehicle Shopped
What's New 🎉
v4.24CurrentAug 18, 2026
Fix — score tallies & attachment thumbnails not updating: when browser storage filled up, saving threw an error that stopped the editor from updating the score tally and showing uploaded attachments (though the data was still captured and appeared on the report). Saving is now failure-proof: the UI always updates, and a clear warning banner appears telling you to Export your audits when storage is full.
Storage use cut roughly in half: the automatic backup no longer duplicates large screenshots and voicemail audio, freeing significant space and reducing how often storage fills up.
v4.23Aug 17, 2026
Larger report logo: the Kelley Blue Book logo in the top-left of the Generate Report output is now bigger (52px → 72px) for a more prominent header.
v4.22Aug 17, 2026
Texting evidence = screenshot only: the evidence section below the Culture/Texting modules is now a single "Evidence — Texting Screenshot" upload (image only). Removed the voicemail-audio upload and the separate Culture Calls capture. Uploaded texting screenshots appear on the Generate Report output.
v4.21Aug 17, 2026
Culture & Texting evidence: removed the separate attach options inside the Culture Shop and Texting Follow-Up cards. Added a single combined evidence section below them. Uploaded files now appear on the Generate Report output.
v4.20Aug 17, 2026
Fix — Evidence header width: the blue "Evidence & Attachments" section header now spans the full page width again. It had been squeezed into one column after the previous reorder.
v4.19Aug 17, 2026
Report section order: on all Generate Report outputs (7-Day, 3-Day, 24-Hour), the "Culture Shop & Texting Follow-Up" section now appears above the "Evidence & Attachments" section.
v4.18Aug 17, 2026
Clickable screenshots (lightbox): on the report's Evidence page, clicking a screenshot now enlarges it in an in-page overlay (click anywhere or press Esc to close) instead of trying to open a new tab. This works reliably in the shared/saved HTML file across all browsers. JPG, PNG, and other image formats are all supported.
v4.17Aug 17, 2026
Fix — Save as HTML now actually works: resolved a hidden script error that stopped the report's Save button from ever running. The report now hands the file to the main tool window to download, so it saves reliably — including when the tool is run directly from your computer (file://). Verified end-to-end.
v4.16Aug 17, 2026
Refined email question wording: 24-Hour shop now reads "Email received within 15min?"; 7-Day and 3-Day Day 1 now reads "Email Received within 15 min (Day 1)?" (Days 2+ remain "Email Received"). Applies to the editor and Generate Report output.
v4.15Aug 17, 2026
Per-day email question label: on the 7-Day (Days 2–7) and 3-Day (Days 2–3) scorecards, the first email question now reads "Email Received." Day 1 keeps the full "Received within 15 min" wording. Applies to both the editor and the Generate Report output.
v4.14Aug 17, 2026
Vehicle details on New Audit: added Year and Make dropdowns, plus Model and VIN # fields. The vehicle now appears in the audit editor header and on the Generate Report scorecard.
v4.13Aug 17, 2026
Fix — Save as HTML now works: the button previously did nothing because browsers block downloads from the report's popup window. The download is now handled by the main tool window, so the file saves reliably.
v4.12Aug 17, 2026
Save Report as HTML: the Generate Report page now has a "Save as HTML" button next to Print / Save as PDF. It downloads a single self-contained file where screenshots are clickable and voicemail audio plays inline — ideal for sharing interactive scorecards by email.
v4.11Aug 17, 2026
Per-day evidence uploads: each scoring day now has "Screenshots" and "Voicemail Audio" upload areas in the audit editor. Images preview as thumbnails; voicemail audio plays inline.
Report: a new "Evidence & Attachments" page on the Generate Report output shows each day's screenshots (viewable) and voicemail audio (playable), only where files were added.
v4.10Aug 17, 2026
Per-question comments: each Email and Phone/Voicemail question now has its own comment field in the audit editor. The single group comment box below each section was removed.
Report: per-question comments appear on the Generate Report scorecard directly under each question — but only when a comment was entered.
v4.9Aug 17, 2026
Report answers: on all Generate Report scorecards, a "No" answer now displays as a red "—" (dash) instead of "N". The entry form keeps its red "N" button.
v4.8Aug 17, 2026
Scorecard colors: on all Generate Report scorecards, every "Y" answer is now green and every "—" (unanswered) answer is now red for clearer at-a-glance pass/fail.
v4.7Aug 17, 2026
Added the What's New changelog panel — click the version badge in the header anytime to see it.
v4.6Aug 17, 2026
Report header: removed the "Compliance Program" sub-tagline and centered the title to the logo.
Report footer: brand line updated to "Kelley Blue Book ICO Secret Shop Program."
All Audits page: fixed score-ring colors for 24-Hour (9–11 green · 7–8 yellow · 0–6 red) and 3-Day (25–29 green · 20–24 yellow · 0–19 red) shops.
Data safety: added silent auto-backup plus a smart prompt that offers to restore or import your audits when a fresh version opens empty.
Versioning: added a visible version stamp in the header, browser title, and printed report footer.
Welcome back 👋
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If you have data from a previous version, you can bring your in-progress
and completed shops over now.
